New Patients & Existing Patients

We appreciate there are concerns following the announcement that the Health Board are taking over the healthcare of patients Registered with Methilhaven Surgery (Toll Bar) from August 2022 and that Randolph Wemyss will be the Surgery premises. Currently we are not accepting applications to register from Methilhaven Patients.

We welcome new patients who are moving into the area marked on the map on this page. New patients can arrange registration by completing and signing a registration form which can be downloaded from https://www.nhsinform.scot/care-support-and-rights/nhs-services/doctors/registering-with-a-gp-practice. You can also phone the practice to arrange to collect a form. Once completed and signed this can be emailed to the practice fife.f21261scoonie@nhs.scot or posted through the letterbox at the Leven Health Centre. If you have used the online process to register we will either post or email out a new patient questionnaire to complete. The GPs in Levenmouth are in an NHS “Cluster”, we do not routinely accept registrations from patients registered in one of the cluster Practices, because you already have access to health care. Speak with the Practice Manager at your Practice if you are experiencing problems and wish to change GP Practices.

We may ask new patients to attend for an appointment. This will usually only be if you have long term conditions or medication to review.

You will continue to be registered with your previous GP until your new registration has been processed. Please ensure you contact your previous GP to obtain enough medication to last until you have registered.

When you are accepted on to the practice list you will not be allocated to a specific doctor. However, you have the right to express a preference to receive services from a particular clinician and to have this recorded in writing at the practice. We will endeavour to comply with such a request but this may not always be possible.

This Practice operates a zero tolerance policy towards violence or abuse to staff. We may involve the Police if necessary. Patients may be removed from our Practice list for violent and abusive behaviour towards our staff, other patients and visitors

The Charter of Patients Rights and Responsibilities explains what is expected of you when using the NHS in Scotland and what you are entitled to when using NHS Services and receiving care in Scotland. Some responsibilities are set out in Law. For more information and videos go to http://www.nhsinform.scot/campaigns/patient-charter/

Social Media – whilst we appreciate everyone has the right to express their opinion and freedom of speech we ask that you do not use social medical to express dissatisfaction and to “Troll” individual staff or the Practice. Please use the Practice complaints procedure. Any negative or abusive posts on social media will be investigated. This may result in removal from our list