IMPORTANT NOTICE FOR PATIENTS – SERVICE DISRUPTION IN SEPTEMBER
Our clinical system will change during September. All Practices across Scotland must change their system, the current system is no longer fit for purpose.
From Wednesday 16th September our usual service will be suspended as we will have limited and at times no access to your medical records.
An on the day urgent care service for periods of time will be in operation. Urgent care should be requested by phone (not by email) and will be triaged.
Please note from 6pm on the 15th September until 8.30am on 30th September the issuing of regular prescription issues will be suspended regardless of the route to order. Please be aware the local pharmacies will be extremely busy due to the increase in demand for prescriptions leading up to and during this time – please allow at least 72 hours for prescription collection. Controlled drug orders will be managed so no need to worry. Please order your regular medications early
- We will be unable to book future appointments. Booking of appointments will be suspended from 16th September
- We will be unable to do non-emergency, routine bloods
- We will not receive any electronic secondary care communication (e.g. hospital/clinic letters)
- We will not receive any results (bloods, scans, swabs, urine)
- We will not be able to provide copies of medical records
- We will not be able to produce private medical reports
- We will be unable to register new patients
Please use Right Care Right Place where possible and appropriate, Pharmacy First Service, Dentist, Optician, self care advice and symptom checker at http://www.nhsinform.scot
This is an enormous undertaking for our Team, supported by the Health Board and we therefore kindly ask for your patience and understanding during this time as we navigate and familiarise ourselves with this significant change of clinical records system.
Please note that it may take several weeks before we are fully settled and services return to normal.
Thank you for bearing with us during this essential upgrade.
PLEASE PHONE US FOR A CONSULTATION FOR A MEDICAL PROBLEM.
FOR GENERAL ENQUIRIES, FORMS AND LETTER REQUESTS PLEASE EMAIL fife.f21261scoonie@nhs.scot this email address is checked regularly during our advertised opening hours. FOR PRESCRIPTION REQUESTS PLEASE EMAIL fife.f21261-rx-requests@nhs.scot
We hope our website is a useful resource for information and how best to access services. We encourage you to Access the Right Care from the Right Place.
We welcome comments and feedback on the website.
BE PATIENT, BE KIND Our Team are working tirelessly to deliver care, we thank you for your patience and support. The Team are here to help but sadly, they continue to endure abuse from a small minority. Violence and aggression will not be tolerated and will not speed up anyone’s care or get you seen face to face with a GP if that is not appropriate.
Video Consultation – (Nearme or attendanywhere). Only use this link if you have been invited by a clinician in the Practice to have a consultation using near me. Use the latest version of safari, chrome or edge. A leaflet can be emailed if on request with information in preparation for your consultation. https://nhsattend.vc/scoonie-medical-practice
Please visit our news page regularly to keep up to date with all the new services, changes to services, how services can be accessed. We post useful information there too about self help, self referral and self directed services. We also have a FB page and we use this to send out information. We ask that you phone or email the Practice with questions or comments we prefer not to comment or reply to comments on the FB page.
Closures 2025/2026/2027
We will be closed on public holidays: Monday 15th June 2026, Monday 5th October 2026, Friday 25th December 2026, Monday 28th December 2026, Friday 1st January 2027, Monday 4th January 2027
We will be closed for Fife Wide General Practice Protected Learning (PLT) from 1pm :Thursday 25th June, Tuesday 8th September, Wednesday 18th November
During the holiday periods you can access out of hours urgent care via NHS 24 by calling 111. Please also use www.nhsinform.scot for help and advice and your local Pharmacy First Service at your nearest Pharmacy can often help.
Services
We provide General Medical Services under contract to which NHS Fife is party to the Contract . Details of Primary Medical Services in the area may be obtained from www.nhsfife.org or from NHS Fife Primary Care, Cameron House, Cameron Bridge, Leven, KY8 5RG 01592 712812.
We provide services such as Child Health Surveillance, Contraceptive Services, Minor Surgery, INR/Warfarin monitoring, Long Term Condition clinics, more details are can be obtained by emailing fife.f21261scoonie@nhs.scot.
Please note we no longer provide Travel Health or Travel Advice services or Vaccinations and Immunisations these are now the responsibility of NHS Fife, we would refer/signpost you as appropriate.
Forms and letters (non NHS work, Private Work) – pick up our information sheet at reception or download below about the work we do and don’t do. Our fees are posted in the noticeboard in the Reception area. Our fees are based on £186 per hour.